About Berlin EMS

About Berlin EMS

Since 1981, Berlin EMS has been providing caring, compassionate medical transportation to the City of Berlin and northern New Hampshire. Berlin EMS was founded by the Dubey family with the simple idea that patient experience is everything. Every day, we focus on meeting unique patient needs in even the most challenging conditions to deliver exceptional personal care for every emergency and non-emergency patient we serve. 

Berlin EMS is part of the Butler Medical Transport family, one of the largest and fastest growing  privately held medical transportation companies in the Eastern US. Our resources include leading technologies, top of the line fleet, and highly trained people. This allows us to consistently live up to our reputation as providing you with the most reliable, compassionate service possible. It’s our honor to serve you.

fbimg15

The Difference is in the Details

Human Resources

Our Human Resources Department handles recruitment and staffing, employee relations, compensation and benefits, and payroll.

Operations

The Director of Operations is responsible for ensuring crews are following policy, procedures and providing the best service to our customers.

Education

We offer in house training for EMR, EMT-B, Paramedic refresher, CPR training, and a Dispatch Academy.

Accounting

Our Billing Department is trained in all aspects of insurance and patient verification as well as billing and collections.

Communications

Our state of the art communications center is staffed 24/7 to meet all of your transportation needs.

Logistics

The Logistics Division is responsible for equipment management and supply distribution.  Responsible for medical supplies including durable, disposable and medications as well as controlling the vehicle restocking and inventory process.

Marketing

From obtaining new business, keeping current customers happy, arranging standby events, holiday parties and employee appreciation events, this department is in charge or planning, organizing and arranging the event.

Join Our Family

Emergency Call

Please contact us with any questions.